Effective Date: May 1, 2023
These Terms and Conditions (“Terms”) govern your use of www.skincarenepal.com (the “Website”) and your purchase of skincare products, as well as your participation in online consultations offered by SkinCare Nepal (“we,” “us,” or “our”). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any provision of these Terms, please do not use our Website or purchase our products.
1. Website Use:
1.1 Eligibility: You must be at least 18 years old or the legal age of majority in your jurisdiction to use our Website, purchase products, or participate in online consultations. By using our Website, you represent and warrant that you meet these eligibility requirements.
1.2 Account Registration: You may need to create an account to access certain features of our Website or to purchase our products. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
1.3 Prohibited Conduct: You agree not to engage in any activities that may disrupt or interfere with the proper functioning of our Website or violate any applicable laws or regulations. This includes but is not limited to unauthorized access, distribution of harmful software, or any other actions that may compromise the security or integrity of our Website.
2. Online Consultations:
2.1 Consultation Services: Our online consultation services provide skincare advice and recommendations based on the information you provide. While our dermatologists and skincare experts strive to provide accurate and reliable guidance, it is important to note that online consultations cannot replace an in-person examination or medical diagnosis.
2.2 Information Accuracy: You agree to provide accurate, truthful, and complete information during the online consultation process. The recommendations provided are based on the information you provide, and any inaccuracies or omissions may affect the effectiveness of the advice.
2.3 Limitations: Our online consultations are not suitable for urgent or emergency situations. If you have a medical emergency or a serious skin concern, we recommend seeking immediate medical attention from a qualified healthcare professional.
3. Product Purchases:
3.1 Product Information: We strive to provide accurate and up-to-date information about our skincare products, including descriptions, ingredients, and usage instructions. However, we do not warrant or guarantee the accuracy, completeness, or reliability of this information. It is your responsibility to read the product labels, instructions, and warnings before using our products.
3.2 Pricing and Payment: The prices for our products are displayed on our Website and are subject to change without prior notice. We accept various payment methods, and you agree to provide accurate and complete payment information. All payments are processed securely, and we do not store your payment details.
3.3 Shipping and Returns: We aim to process and ship your orders promptly. Shipping times and costs may vary based on your location. Please refer to our Shipping and Returns Policy for more information on our shipping methods, delivery times, and return/exchange procedures.
4. Intellectual Property:
4.1 Ownership: The Website, including its content, logos, trademarks, and other intellectual property, is owned by SkinCare Nepal or its licensors. You agree not to use, reproduce, modify, or distribute any of our intellectual property without our prior written consent.
4.2 User Content: If you submit any content to our Website, such as reviews, comments, or testimonials, you grant us a non-exclusive, worldwide, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, and distribute that content for any purpose.
5. Limitation of Liability:
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive
