Effective Date: May 1 , 2023
At SkinCare Nepal, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, www.skincarenepal.com. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
1. Information We Collect:
1.1 Personal Information: When you interact with our website, we may collect personally identifiable information such as your name, email address, phone number, and billing information. This information is necessary for providing online consultation services and processing your orders.
1.2 Usage Data: We may collect non-personal information about your interaction with our website, including your IP address, browser type, device information, and operating system. This data helps us enhance the user experience and improve our services.
2. Use of Information:
2.1 Online Consultation: If you opt for our online consultation services, we will use the personal information you provide to offer tailored skincare advice and recommendations. Our dermatologists and skincare experts may access this information to provide you with accurate and relevant guidance.
2.2 Order Processing: When you make a purchase through our website, we use your personal information to process your order, communicate with you about the transaction, and deliver the skincare products to you. We may also use your information to handle returns or address any customer service inquiries.
2.3 Communication: With your consent, we may send you promotional emails, newsletters, or other marketing communications to inform you about new products, special offers, or upcoming events. You have the option to unsubscribe from these communications at any time.
3. Data Protection:
3.1 Security Measures: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee absolute data security.
3.2 Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
4. Disclosure of Information:
4.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business activities, or delivering services to you. These providers are contractually obligated to keep your information confidential and use it solely for the purpose of providing their services.
4.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders or government regulations.
5. Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
6. Children’s Privacy:
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe that we have inadvertently collected information from a minor, please contact us immediately so that we can take appropriate steps to remove the information from our records.
7. Changes to the Privacy Policy:
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
8. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of SkinCare Nepal, please contact us at support@skincarenepal.com
